Vehicle manual – VW e-Golf

Instructions as PDF

Disconnect the charge cable
Drive
If you haven’t already done so, log in at the checkpoint with your Mobility Card. To start the vehicle, press the brake and turn the key in the ignition lock all the way to the right until the “Ready” display appears (Figure B).
Please note: if too much time elapses between your first log-in with the card and setting off, hold the Mobility Card up to the checkpoint again.
When “Ready” appears in the display, the vehicle is ready to drive (noiseless). Otherwise, repeat the process. The handbrake may have to be released.
Engage gear “D” (normal forward gear) or “B” (forward gear with high recuperation when releasing the accelerator) or “R” (reverse) as required, while always applying the brake
pressed.
On the road
The engine of an electric car is virtually silent. Up to 30 km/h, however, the vehicle generates a synthetic sound to alert pedestrians.
Eco Mode – Range
ECO+ mode (“ECO/ECO+” button in the lower section of the centre console) is a function that optimises the range of the vehicle. It affects certain on-board systems in the vehicle such as the air conditioning and power steering. An anticipatory driving style also increases the range.
Driving position “B”
In driving position “B”, the motor braking effect is more marked. This helps to increase battery charging during deceleration (braking).
Range according to the WLTP test cycle: 260 km
Range below normal driving behaviour: 190 km
Please note: if the range is less than 20 km, the vehicle must be driven to a charge point immediately.
After completing your journey
Park the vehicle in reverse in the Mobility parking space – the charging socket is located on the right-hand side at the rear. Engage driving position P (park), pull the handbrake and switch off the car. Open the charge flap.
Take the charging cable from the charge point and insert it into the vehicle. If available, take the “Home charging card” out of the card holder in the glove compartment and hold it up to the charging point to start the charge process. Lock the car with the Mobility Card (hold card up to the checkpoint). The charging process starts automatically. Check this on the charge process indicator of the vehicle connector. This must be flashing green if the car is being charged properly.

Charging en route

Locations of Swisscharge rapid charge points
On-the-go charging at a rapid charge point
Engage driving position P (park), pull the handbrake and switch off the car.
Open the charge flap.
Proceed in the same way as in the “After the journey” section. Remove the rubber caps from sockets “1” and “2” under the charge flap. Take the charging cable from the DC charging station and plug it into the sockets. Start the charge process with the charging card in the vehicle’s glove box. To do this, follow the instructions on the charge point display. If you have any problems, contact the number at the charging station.
Range after 20 minutes of rapid charging at maximum charging rate: ~ 60 km
Time required for 80% charge: ~ 55 mins
The vehicle has two sockets under the charge flap:
Upper connection “1” = AC charging, e.g. as at the Mobility location
Upper socket “1” and lower socket “2” combined = DC rapid charging
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On-the-go charging – Type 2 AC charge point
Proceed as for charging at a rapid charge point. To charge at a Type 2 charge point, only flap “1” has to be removed. In some cases, the charge cables are permanently connected to the charge point; otherwise use the charging cable in the boot of the vehicle. Don’t forget to take it with you when you’ve finished.
Depending on the provider, the charging process is started automatically via an app or payment by credit card (the customer can bill Mobility if payment by credit card is required). The charging card in the glove compartment of the vehicle can also be used. If necessary, contact the charge point provider.
If the charge process has been started correctly, charging indicator “3” at the vehicle socket flashes green. Check this is the case.
Range after 20 minutes of Type 2 AC charging at maximum charging rate: ~ 16 km
Time required for 80% charge: ~ 3 hours ~ 30 mins
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Additional charging cable
If there are no charging cables at a charge point, you’ll find one in the boot of the vehicle. This is compatible with charge points which have a “Type 2” socket. Don’t forget to put it back in the car boot after charging.
If the charge process has been started correctly, charging indicator “3” at the vehicle socket flashes green. Check this is the case.
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